![]() (optional) You can create a password hint, which you can view later in the event you forget your password again.On the Password Reset screen, enter your new password, and then enter the same new password in the field below it to confirm.At the prompt, enter your Seagate/LaCie account information and click Sign In.Note for LaCie Rugged Secure and Rugged RAID Shuttle drives - the sticker is located under the protective bumper. You can also find the PSID on a sticker on the hard drive. (Toolkit will automatically change lower-case letters to upper-case.) This is the 32-character reset code listed on the insert that was included in your device packaging. Enter your current Seagate Secure admin password. ![]() On the Seagate Secure screen, click Reset Key.On the Main Menu, click on the Seagate Secure activity.However, if security has already been enabled, you can set up a password reset key on the Seagate Secure screen: ![]() You’re prompted to set up a password reset key when enabling security for your drive. Password reset key setup after security is enabled A factory reset erases all data from the drive. If you forget your password but did not previously set up a password reset key, your only recourse is to reset the drive to factory settings. Important note - Like a good insurance policy, a password reset key is only useful if you set it up before you need it.
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